Managed IT Services: demand the management of your IT department
With digitalization, Managed IT Services have become crucial for companies. But let’s understand why together.
The continuous evolution of the IT market requires organizations to be efficient, controlled and preventive in order to promptly react to the demand of business flexibility. Wherever the company does not have the qualified resources to meet these needs, it is possible to outsource IT services by having them managed by external qualified personnel. This method allows the company to concentrate its resources on the business and delegate to a team of experts the “turnkey” management of the IT infrastructure and all non-core digital activities.
Managed IT Services: features and proposal benefits.
Our solution allows companies to delegate the management of some or all of the ordinary and/or extraordinary management activities to our specialized teams.
The service is built on the real needs of each reality, no off-the-shelf package but a customised project, allowing full configuration flexibility (which activities to delegate, at what time, in how many locations, …)
Managed IT Services includes all the features you've always wanted!
REQUIREMENTS & ASSESSMENT
CONFIGURATION
SLA SELECTION
AGREEMENT & GO LIVE
The numbers of ICT Managed Services
-80%
INTERNAL TICKET OPENING
Thanks to the presence of our technicians, users are trained to use IT devices better and better.
+50%
EFFICIENCY IN MONITORING
The service team methodically monitors the progress of the infrastructure and prevents operational blockages.
-70%
IT ISSUES
Thanks to constant monitoring, incidents that could cause blockages in operations are dramatically decreased.
But which are the Managed IT Services that you can actually outsource with beanTech?
CORE & NETWORK INFRASTRUCTURE
Ongoing monitoring, maintenance and support of the enterprise IT infrastructure to promptly detect and proactively manage anomalies. The Managed Services Provider acts as a strategic partner to ensure that IT assets are maintained efficiently and reliably 24×7 helping to prevent outages.
ENDPOINT
Workstation management, from device configuration to remote user support, through a ticketing system managed by the Service Desk team that acts as a single point of contact (SPOC). The beanTech Managed IT Services preside over the entire Italian territory and, thanks to this, it is possible to request the management of malfunctions even on-site. Real-time support is guaranteed, helping to minimize downtime, ensuring business continuity.
DATA PROTECTION
Monitoring, maintaining and managing backups make data always accessible and restorable, preventing accidental loss. Specialized and up-to-date staff, constant presence and state-of-the-art technology are essential elements for business continuity in the event of a cyber attack and Disaster Recovery planning.
CYBERSECURITY
Having a strong IT infrastructure security posture to protect sensitive data from potential cyberthreats is not only a critical step in protecting applications and data, but also a must-have requirement in order to comply with regulations. Cybersecurity Managed IT Services continuously prevent and mitigate possible attacks from malicious actors.
Why choose beanTech Managed IT Services?
beanTech’s offer allows access to services that embrace all-round needs of a Company, creating a tailor-made information and technological ecosystem without “plastering” organizations with preconfigured packages:
- Each project is created uniquely for each specific company;
- Certified and up-to-date staff: our team is always trained on the latest technologies in order to provide quality support to customers and available year-round, even when your staff goes on vacation;
- The management of assigned activities is always monitored, guaranteeing a drastic reduction of issues as well as greater cost control;
- A continuously monitored process that over time will be increasingly optimized in identifying bottlenecks;
- As the months go by, it will be possible to automate some processes, transforming and evolving the service according to future needs.
Still have doubts?
Free up internal resources and demands non-core activities for your business with Managed IT Services
Find out without obligation how broad the beanTech Managed Services proposition is and get started with all the benefits:
- Team of SOC and NOC help desk specialists available 24/7;
- Fewer operational roadblocks and secure infrastructure;
- Decreased management costs and employee turnover.
or you can call us at +39 0432 889787